Build Your Career with Us
Working at Silver Park Hotels means joining a family that celebrates professionalism, teamwork, and personal excellence. Whether you’re just starting out or looking to advance your career in hospitality, we invite you to explore the opportunities that await. Discover exciting roles at Silver Park Hotels, where growth and excellence come together.
We are Hiring
Part-time roles available study, work, and grow with us!
Front Office Receptionist
Manage guest services ensuring a seamless and memorable experience across all locations.
Nairobi
Mombasa
Kisumu
Nakuru
Salary: Kes. 35,000
Key Responsibilities:
- Greet guests warmly and professionally
- Manage check-ins and check-outs using booking systems
- Handle room reservations and phone/email inquiries
- Provide information about hotel services and local attractions
- Process payments and maintain accurate records
- Resolve guest concerns courteously and efficiently
Qualifications:
- KCSE Certificate (minimum).
- Strong communication and interpersonal skills
- Customer Service Skills Certificate
- Proficiency in basic computer use (MS Office, hotel software)
- Well-groomed and professional appearance
- Fluent in English and Kiswahili
đź“© How to Apply
To ensure your application is properly received and processed, please follow the steps below carefully.
Step 1: Submit Your Application
Send your application to:
📧 hiring@silverparkhotels.com (Please double check the email well to avoid undelivered emails)
Step 2: Install Signal Messenger
After submitting your email application, please download and install the Signal App, which we use for secure and organized applicant communication.
- For Android: Download on Google Play
- For iPhone (iOS): Download on App Store
Step 3: Confirm Your Details on Signal
Once you’ve installed and signed up on Signal, use the link below to contact Silver Park Hotel Human Resource Department directly:
đź”— Click here to message HR on Signal
In your Signal message, include the following details:
- Full Name
- Position Applied For
- Active Contact Details (Phone Number & Email Address)
Note:
We use Signal to help us sort and manage applications efficiently and ensure secure communication with all applicants.
Please apply for only one position to avoid disqualification.
Customer Service Representative
This role ensures that guests enjoy an exceptional experience by handling feedback, offering personalized support, and resolving complaints with empathy and professionalism.
Kisumu
Nairobi
Nakuru
Mombasa
Salary: Kes. 35,000
Key Responsibilities:
- Handle guest queries, complaints, and feedback
- Follow up with guests to ensure satisfaction
- Coordinate with departments to meet guest needs
- Document and report recurring issues to management
- Promote services and upsell amenities when appropriate
Qualifications:
- KCSE Certificate; additional training in customer service preferred
- Customer Service Skills Certificate
- Excellent verbal and written communication
- Friendly, patient, and professional demeanor
- Strong problem-solving and multitasking ability
- Experience in a hotel or hospitality setting is a plus
đź“© How to Apply
To ensure your application is properly received and processed, please follow the steps below carefully.
Step 1: Submit Your Application
Send your application to:
📧 hiring@silverparkhotels.com (Please double check the email well to avoid undelivered emails)
Step 2: Install Signal Messenger
After submitting your email application, please download and install the Signal App, which we use for secure and organized applicant communication.
- For Android: Download on Google Play
- For iPhone (iOS): Download on App Store
Step 3: Confirm Your Details on Signal
Once you’ve installed and signed up on Signal, use the link below to contact Silver Park Hotel Human Resource Department directly:
đź”— Click here to message HR on Signal
In your Signal message, include the following details:
- Full Name
- Position Applied For
- Active Contact Details (Phone Number & Email Address)
Note:
We use Signal to help us sort and manage applications efficiently and ensure secure communication with all applicants.
Please apply for only one position to avoid disqualification.
Customer Service Rep
Responsible for delivering prompt, courteous service in the Hotel’s restaurant and ensuring guests have a pleasant and professional dining experience.
Kisumu
Nairobi
Nakuru
Mombasa
Salary: Kes. 30,000
Key Responsibilities:
- Welcome and seat guests in a timely manner
- Present menus and explain daily specials
- Take and serve food and beverage orders
- Clear tables and maintain cleanliness
- Handle billing and ensure guest satisfaction
- Coordinate with kitchen and bar for accurate service
Qualifications:
- KCSE Certificate; hospitality or food service training is an asset
- Excellent communication and customer service skills
- Customer Service Skills Certificate
- Neat, friendly, and energetic demeanor
- Ability to multitask and stand for long periods
- Team player with attention to detail
đź“© How to Apply
To ensure your application is properly received and processed, please follow the steps below carefully.
Step 1: Submit Your Application
Send your application to:
📧 hiring@silverparkhotels.com (Please double check the email well to avoid undelivered emails)
Step 2: Install Signal Messenger
After submitting your email application, please download and install the Signal App, which we use for secure and organized applicant communication.
- For Android: Download on Google Play
- For iPhone (iOS): Download on App Store
Step 3: Confirm Your Details on Signal
Once you’ve installed and signed up on Signal, use the link below to contact Silver Park Hotel Human Resource Department directly:
đź”—Click here to message HR on Signal
In your Signal message, include the following details:
- Full Name
- Position Applied For
- Active Contact Details (Phone Number & Email Address)
Note:
We use Signal to help us sort and manage applications efficiently and ensure secure communication with all applicants.
Please apply for only one position to avoid disqualification.
Discover Careers at Silver Park Hotels
At Silver Park Hotels, we pride ourselves on delivering exceptional hospitality with integrity and professionalism. Our mission is to create memorable experiences for guests while fostering a supportive and dynamic workplace. Join us to be part of a team dedicated to excellence and innovation in the hotel industry.
Current Career Opportunities
Discover our latest job openings and join a team dedicated to delivering exceptional hospitality experiences across Kenya.
16
Open Positions
4
Locations
74
Team Members
5
Years of Excellence
Discover Your Future with Us
Discover exciting career paths at Silver Park Hotels and become part of our excellence in hospitality.